A day in the life of Megan, our Business Development Team Manager

What are the main responsibilities of your role?
My main focus is to build and maintain relationships with members and intermediaries, as well as looking for new ways and ideas to help the Society grow.

What is the first thing you do when you come to work?
The first and most important thing is to make sure I’ve got a cup of tea, then I will go through any emails, tasks or messages I have and work out what needs to be prioritised. I can then plan my day and ensure the high standards Sheffield Mutual sets are met.

Talk us through a typical day in the office.
I don’t think I have a ‘typical’ day; every day is different! My role means I could be out and about at meetings, events or in the office assisting new members and intermediaries either over the phone, through email, online chat or face to face.

What is your favourite thing about your role?
My favourite part of the role is speaking to our members and intermediaries, whether that’s setting up new policies or just providing support with general enquiries and requests. I enjoy the varied tasks and responsibilities my job entails. There is always something new to learn or a new task to be completed.

What is your favourite thing about working for Sheffield Mutual?
Here at Sheffield Mutual we try not to put barriers in place. Unlike some of the bigger financial service providers, we can tailor processes and conversations to the individual rather than having a ’one size fits all’ approach, meaning we can deliver the exceptional customer service that separates us from the rest. For me this is one of the best things about working for Sheffield Mutual, the Society really does value its members and gives us the training, tools and products to ensure our friendly, personal service continues for many years to come.

What do you like to do on the weekend?
A typical Sunday for me would be spending the morning watching my son play football for his local team, followed by a big muddy dog walk with my super-active sprocker spaniel. I have two children who keep me very busy so when the weekend comes, I like to spend as much time with them as possible.